Drive growth. Fuel innovation. Shape the future of Nova Scotia.
Invest Nova Scotia empowers businesses of all sizes to leverage our province’s natural advantages and deliver world-class solutions for Canada and global markets. Through our focus on three key areas of economic growth: start-up and venture capital, scale-up and export, and investment attraction, we’re helping Nova Scotia become an economic success story. Together, we turn local potential into lasting prosperity.
As a provincial crown corporation reporting to the Department of Growth and Development, our team is as innovative and energetic as the clients we serve. We are a client and people-centric organization, and we care deeply about the work we do, guided by our values and our passion to help the companies we work with grow and succeed.
Job Opportunity: Program Claims Coordinator (1 year-Term)
Reporting to the Manager, Compliance and Claims, the Program Claims Coordinator reviews and processes claims for Invest Nova Scotia programs. In this role, you will provide strong customer service by responding to client inquiries, following up in a timely manner, and reviewing claim packages efficiently to support quick processing times. You will pay close attention to detail to ensure all claims meet program requirements and align with incentive agreements.
What You’ll Do
You will review and organize claim packages with strong attention to detail, ensuring all documentation is complete, consistent, and meets program requirements. You will respond to client inquiries with clear, accurate information and manage your daily work to meet claim timelines.
You will match agreements to submitted claims, verify receipts and proof of payment, and confirm eligibility under program guidelines. You will also work with clients to correct or complete claim forms when needed. In addition, you will enter and track claim data in the CRM system, prepare disbursement requests, and generate reports on agreements, deadlines, and payments. You will contribute to process improvements, participate in team discussions, and support other related tasks as needed.
What We’re Looking For
The successful candidate will have a college diploma in accounting, commerce and or business combined with a minimum of 3 years’ experience in business environment.
You also bring:
- Working knowledge of verifying proof of payment and interpreting bank or credit statements
- Proficiency with Microsoft Office tools
- Experience with CRM systems such as Salesforce is an asset
- External client service experience
- Ability to manage and process high volumes of transactions
- Strong attention to detail within an accounting‑focused environment
- Clear and effective written and verbal communication skills
What We Offer
We offer a people-focused rewards package designed to support your wellbeing and work/life balance. Our defined benefit pension plan, robust Blue Cross health and dental coverage, and Employee and Family Assistance Program (EFAP) provide comprehensive support for you and your family. You’ll also have access to professional development opportunities, mentorship, and the chance to work with innovative, emerging companies in Nova Scotia. All to help you build a fulfilling career while maintaining a balanced life.
Explore more: investnovascotia.ca
We Value Diversity
Invest Nova Scotia is committed to embracing diversity and fostering a workplace that reflects the communities we serve. We welcome applications from Black and African Nova Scotians, Indigenous Peoples, racialized individuals, members of the 2SLGBTQIA+ community, immigrants, veterans, persons living with disabilities, and women. If you identify as part of one of these groups, we encourage you to self-identify in your cover letter or resume.
If you require accommodation at any point during the hiring process, please let us know.
This role is based in Halifax, Nova Scotia.
Closing Date: Sunday May 10, 2026
Competition #: 26-INS-03
Classification: This is a bargaining unit position with an Invest Nova Scotia 3 rate of pay: $45,388-$55,623 based on the March 31, 2024, collective agreement rates. Preference will be given to qualified Invest Nova Scotia NSGEU bargaining unit candidates.
Please send your resume and cover letter as a single PDF via e-mail to careers@investnovascotia.ca, including the competition number in the subject line. In your cover letter, be sure to explain how your experience and skills align with this role.
We thank all applicants for their interest. Only those selected for an interview will be contacted. Final candidates will undergo pre-employment screening as part of the hiring process.